Net pricing for legal entities
IT services pricing for businesses
Starting and standard prices for legal entities that need reliable IT support in Belgrade. For complex work, we confirm the scope and final price before starting.
All listed prices exclude VAT.This price list applies to business customers.
30 IT services
Clear starting prices, without hidden equipment or licence costs
Open a category to see what each service includes, how it is billed and its net price. For issues involving several items, we prepare a combined estimate.
Service categorySupport and interventionsRemote assistance, on-site work and interventions when business operations are disrupted.4
Remote IT support
HOURLYRemote diagnostics and resolution of a standard user issue.
3,500 RSDper unit: started hour
On-site work at client premises
HOURLYTechnician work at your location; the call-out charge is billed separately.
4,500 RSDper unit: started hour
Call-out within Belgrade
FIXEDTravel to one location within Belgrade; labour is not included.
3,000 RSDper unit: visit
Emergency intervention / out-of-hours work
FIXEDAdded to the standard service price, with the stated amount as the minimum surcharge.
minimum 8,000 RSDper unit: additional per intervention
Service categoryComputers and softwareDiagnostics, Windows, business software, Microsoft 365 and computer security.7
Computer diagnostics
FIXEDNot billed separately when an approved repair exceeds RSD 10,000.
2,500 RSDper unit: device
Windows installation with drivers
FIXEDDrivers, updates and essential configuration; the licence is not included.
5,000 RSDper unit: computer
Windows reinstallation with standard software
FIXEDStandard software and configuration; backup is billed separately.
6,000 RSDper unit: computer
Standard software installation
FIXEDLicence cost and data migration are not included.
3,000 RSDper unit: application
Microsoft 365 / Office and mailbox setup
FROMThe licence is not included; complex migrations are quoted separately.
from 3,500 RSDper unit: user
Electronic certificate installation
FIXEDMUP, Post of Serbia, Chamber of Commerce and similar access certificates.
3,000 RSDper unit: certificate
Malware removal and system optimization
FROMMalware cleanup, system checks and essential optimization.
from 4,000 RSDper unit: computer
Service categoryData and hardwareData transfer and recovery, service cleaning, upgrades and computer assembly.7
Data transfer up to 500 GB
FIXEDThe source and destination storage media must be working correctly.
3,500 RSDper unit: computer
System cloning to SSD/HDD
FIXEDLabour only, without the new drive; the source drive must be readable.
4,500 RSDper unit: drive
Logical data recovery
FROMFor readable media without physical damage; laboratory recovery is quoted separately.
from 8,000 RSDper unit: case
Desktop cleaning and thermal paste replacement
FIXEDStandard service cleaning; specialist thermal material is billed separately.
3,000 RSDper unit: computer
Laptop cleaning and thermal paste replacement
FROMThe price depends on the construction and required disassembly.
from 4,000 RSDper unit: laptop
Component installation or replacement
FROMLabour only, without the replacement part; complex installations follow an assessment.
from 2,500 RSDper unit: component
Computer assembly and testing
FIXEDAssembly, BIOS check and essential stability test; OS installation is not included.
4,500 RSDper unit: computer
Service categoryPrintersInstallation, network configuration and servicing of business printers and copiers.2
Printer installation and network configuration
FIXEDDriver, network connection and print test on one computer.
3,000 RSDper unit: device
Printer / copier servicing
FROMParts and consumables are billed separately.
from 6,000 RSDper unit: device
Service categoryNetworks, servers and backupNetwork equipment, Wi-Fi, NAS, servers and procedures for protecting business data.7
Network / Wi-Fi diagnostics and optimization
HOURLYChecks of routers, switches, access points and network parameters.
5,000 RSDper unit: started hour
Router, switch or firewall setup
FROMCabling and equipment are not included; quotation follows a brief site assessment.
from 15,000 RSDper unit: project
NAS installation and configuration
FROMBasic storage, users, access rights and a backup task; drives are billed separately.
from 30,000 RSDper unit: project
Server support and intervention
HOURLYWindows/Linux server support; complex migrations and out-of-hours work are separate.
7,500 RSDper unit: started hour
Server deployment or migration
FROMA precise quotation follows an inventory of roles, users, data and required downtime.
from 35,000 RSDper unit: project
Backup setup for a computer
FIXEDLocal or cloud backup; storage and subscriptions are not included.
6,000 RSDper unit: computer
Backup procedure for server / NAS
FROMBackup policy, schedule, restore test and essential documentation.
from 12,000 RSDper unit: project
Service categoryMaintenance, domains and hostingOngoing IT support and administration of essential online business infrastructure.3
Monthly managed IT maintenance
MONTHLYStarting price; final cost depends on device count, locations, SLA and included hours.
from 15,000 RSDper unit: monthly
Domain registration or renewal with administration
FROMOne standard domain and administration; premium domains are billed separately.
from 3,500 RSDper unit: yearly
Standard hosting package with administration
FROMFor a standard business website; migration and website maintenance are not included.
from 8,500 RSDper unit: yearly
Important notes
Before requesting an intervention
- Spare parts, licences, equipment, cables, drives and subscriptions are not included.
- Travel outside Belgrade is charged separately.
- A started hour is billed as a full hour.
- Prices marked “from” depend on system condition and the scope of work.
- For complex work, the price is confirmed before work begins.
- We work exclusively with legal entities.
Emergency intervention / out-of-hours work — at least RSD 8,000 in addition to the regular service price.
Estimate before work
Not sure which service you need?
Send us a short description of the issue and you will receive an estimate before work begins.
Frequently asked questions about IT service pricing
Do prices include VAT?
No. All listed prices are net and exclude VAT. VAT is added to the invoice in accordance with applicable regulations.
What does a “from” price mean?
A “from” price is the starting net price for a standard scope of work. The final price depends on system condition, complexity and required time, and is confirmed before work begins.
Are parts and licences included?
No. Spare parts, licences, equipment, cables, drives, storage capacity and subscriptions are not included unless explicitly stated in the quotation.
How is an on-site call-out charged?
A call-out to one location within Belgrade is RSD 3,000 net, while technician labour is billed separately. Travel outside Belgrade is agreed and charged separately.
How is a started hour charged?
Each started hour is billed as a full hour. Where the issue can be assessed in advance, we explain the expected scope before work begins.
How much does an emergency intervention cost?
An emergency intervention or out-of-hours work costs at least RSD 8,000 net in addition to the regular service price.
Do you work with private individuals?
No. NBG TEAM works exclusively with legal entities, offices, medical practices, agencies and other business customers.
When is monthly IT maintenance more cost-effective?
Monthly maintenance is usually more cost-effective when a company has several devices, employees who regularly need help, a network, business email, backup or systems requiring preventive checks.